Terms & Conditions

Meri Janu ("Service") par account banake, access karke, ya use karke, tum in Terms & Conditions ("Terms"), hamari Privacy Policy, aur hamari Refund & Cancellation Policy se bound hone ke liye agree karte ho — ye sab yahan reference se included hain. Agar tum agree nahi karte, please Service use mat karo.

Meri Janu Harshpreet Singh, trading as XCodie Technologies (Udyam Registration No. UDYAM-PB-17-0132054) dwara owned aur operate kiya jata hai, jo Patiala, Punjab, India based ek sole proprietorship hai ("Company", "hum", "hamara"). Hamara pura registered business address hai [registered business address — launch se pehle add karo].

Yeh Service sirf adults ke liye hai. Account banake tum sign-up ke waqt di gayi self-declaration ke through confirm karte ho ki tumhari age kam se kam 18 saal hai aur tum Indian Contract Act, 1872 ke under binding contract mein enter karne ke liye legally capable ho. Hum jaan-boojh kar 18 saal se kam age ke kisi ko bhi Service use karne nahi dete.

Agar hume pata chalta hai ya reasonably suspect hota hai ki koi account 18 saal se kam age ke kisi ka hai, hum turant us account ko suspend kar denge aur uska personal data aur chat history delete kar denge, us data ko chhodkar jo hume legally retain karna zaroori hai.

Meri Janu sirf entertainment aur companionship purpose ke liye fictional, AI-generated companion personas ke saath text-based conversations provide karta hai. Companions real log nahi hain, unke paas genuine thoughts ya feelings nahi hain, aur jo bhi personality, memory, ya warmth tumhe feel hoti hai wo ek language model dwara tumhare messages aur persona ke configured traits ke response mein generate ki jaati hai.

Yeh Service professional mental health support, medical advice, legal advice, financial advice, ya crisis intervention ka substitute nahi hai. Agar tum distress ya crisis mein ho, please kisi licensed professional ya apne area ki helpline se contact karo — koi companion persona emergency mein madad karne ke liye equipped nahi hai.

Companion ke replies inaccurate, inconsistent, ya kabhi-kabhi out of character ho sakte hain — ye ek AI model ka output hain, fact ka verified source nahi.

Sign-up par di gayi information ki accuracy aur apna password confidential rakhne ki responsibility tumhari hai. Tumhare account ke under hone wali saari activity ki responsibility tumhari hai, chahe tumne khud ki ho ya nahi, sivaay us situation ke jahan wo activity hamari khud ki security failure se hui ho.

Agar tumhe apne account mein unauthorised access ka shak ho, to neeche Grievance & Contact section mein diye email par turant hume batao.

Ek insaan ek hi account rakh sakta hai. Accounts personal hote hain aur inhe becha, transfer, ya share nahi kiya ja sakta.

Tum Service ko in cheezon ke liye use na karne ke liye agree karte ho:

• 18 saal se kam age ke kisi bhi insaan se related sexual content (real ho ya implied) generate karna, request karna, ya generate karne ki koshish karna — iski kabhi bhi permission nahi hai, iske liye zero tolerance hai, aur iska result turant account termination aur, jahan law require kare, appropriate authorities ko report hoga.
• Kisi real, identifiable insaan ki consent ke bina uski nakal karna, ya Service ko kisi real insaan ko harass, defame, ya stalk karne ke liye use karna.
• Aisa content generate karna jo non-consensual sexual acts, extreme violence, ya Indian law ke under illegal kisi aur cheez ko depict kare.
• Rate limits, credit checks, ya content filters ko bypass karne ki koshish karna; Service ke against scraping, reverse-engineering, ya bots/automation use karna.
• Companion conversations tak access ko resell, sublicense, ya commercially redistribute karna.
• Malware upload karna ya Service ya doosre users ke accounts ki security compromise karne ki koshish karna.

Hum safety purposes ke liye flag ki gayi conversations review kar sakte hain (dekho Privacy Policy — Companions Ke Saath Tumhari Conversations) aur severity ke hisaab se, notice ke saath ya bina notice ke, is section ka violation karne wale accounts ko suspend ya terminate kar sakte hain.

AI-generated companion replies par tumhara koi ownership claim nahi hai (dekho Intellectual Property), lekin tumne jo messages type kiye wo tumhare hi rehte hain. Message bhejkar, tum hume us message ko hamari Privacy Policy mein describe kiye gaye tareeke se Service chalane, secure karne, aur improve karne ke liye process, store, aur use karne ka ek limited, worldwide, royalty-free licence dete ho.

Meri Janu ek free tier (daily message cap) aur paid tiers — one-time credit top-ups aur recurring subscriptions — ke roop mein offer kiya jata hai, jaisa hamare Pricing page par bataya gaya hai. Prices Indian Rupees (₹) mein dikhaye jaate hain, applicable taxes ke saath, jab tak alag se na bataya jaaye.

Subscriptions har billing period ke end mein tab tak automatically renew hoti hain jab tak tum cancel na karo. Payments hamare third-party payment gateway (Razorpay) dwara process kiye jaate hain; hum khud tumhara card, UPI, ya bank details store nahi karte. Subscribe karke, tum cancellation tak recurring charges authorise karte ho.

Billing errors, cancellation, aur refund-eligible situations kaise handle kiye jaate hain, iske liye hamari Refund & Cancellation Policy dekho.

Hamare complete refund aur cancellation terms dedicated Refund & Cancellation Policy mein diye gaye hain, jo inn Terms ka part hai. Short mein: subscriptions kabhi bhi cancel ki ja sakti hain aur jis period ke liye pay kiya hai uske end tak active rehti hain; credits aur subscription fees sirf wahan describe ki gayi specific, verified situations mein hi refundable hain — sirf isliye nahi ki tumne Service ka normal use karne ke baad apna mind change kar liya.

Service, jisme uska software, design, companion personas, branding, logos, aur "Meri Janu" naam shamil hai, Company ya uske licensors ke ownership mein hai aur Indian aur international intellectual property law se protected hai. Inn Terms mein kuch bhi tumhe hamari intellectual property par, Service ko intended tareeke se use karne ke limited right ke alawa, koi rights nahi deta.

Companion replies third-party large language model providers use karke generate ki jaati hain (dekho Privacy Policy — Hamare AI Providers ki kaun se providers tumhare messages process karte hain aur kyun). Reply tum tak pahunchne se pehle hum ek automated output filter apply karte hain, lekin AI output kabhi-kabhi inaccurate, repetitive, ya kuch aisa keh sakta hai jo hum nahi chahte. Jo bhi message off lage uspar in-chat "report" action use karo.

Hum yeh guarantee nahi dete ki companion replies hamesha accurate, appropriate, ya bina interruption ke available honge.

Tum kabhi bhi apne dashboard se Service use karna band kar sakte ho aur apna account delete kar sakte ho (dekho Privacy Policy — Account Deletion). Agar tum Acceptable Use violate karte ho, law require kare, ya hum Service discontinue karein, to hum tumhara account notice ke saath ya bina notice ke suspend ya terminate kar sakte hain. Jo sections apni nature se termination ke baad bhi apply hone chahiye — including Intellectual Property, Limitation of Liability, aur Governing Law — wo apply hote rehte hain.

Service "as is" aur "as available" basis par provide ki jaati hai, bina kisi tarah ki express ya implied warranty ke, jisme merchantability, kisi particular purpose ke liye fitness, ya non-infringement shamil hai, Indian law ke under permitted maximum extent tak.

Law ke under permitted maximum extent tak, Service se arise hone wali ya related Company ki total liability, claim arise hone se pehle ke twelve (12) months mein tumne hume jo total amount pay kiya, ya ₹1,000, jo bhi zyada ho, se exceed nahi karegi. Inn Terms mein kuch bhi us liability ko limit nahi karta jise Indian law ke under limit nahi kiya ja sakta.

Tum Service ke misuse ya inn Terms ke breach se arise hone wale claims, damages, aur expenses (reasonable legal fees sahit) se Company ko indemnify karne aur harmless rakhne ke liye agree karte ho.

Inn Terms ko India ke laws govern karte hain. Consumer Protection Act, 2019 ke under tumhare rights ke subject — jisme apne local consumer forum ya e-Daakhil ke through file karne ka option shamil hai — inn Terms ya Service ke tumhare use se arise hone wale kisi bhi dispute par Patiala, Punjab ki courts ki exclusive jurisdiction hogi.

Koi bhi formal proceeding start karne se pehle, please neeche Grievance & Contact section mein diye email par hume contact karo — zyadatar concerns directly resolve ho sakte hain.

Service ya applicable law mein changes reflect karne ke liye hum inn Terms ko time-to-time update kar sakte hain. Hum naye "last updated" date ke saath updated version yahan post karenge, aur material changes ke liye hum active users ko notify karne ki reasonable koshish karenge (jaise email ya in-app notice se). Update ke baad Service ka continued use matlab tum revised Terms accept karte ho.